Return & Exchange Policy

Overview

At The Bags Hub, we want you to love what you purchase. If something isn’t quite right, we offer a 30-day free return and exchange policy from the date of delivery.

 


 

Eligibility Criteria

You are eligible for a return or exchange if:

  • The request is made within 30 days of receiving the order

  • The item is unused, unworn, unwashed, and in its original packaging

  • All tags, labels, and dust bags (if any) are intact

  • The item is not listed as Final Sale or Non-returnable

 


 

What You Can Expect

  • Free Exchanges: We’ll cover the cost of shipping the replacement item

  • Free Returns: You’ll receive a full refund to your original payment method after inspection

  • Refund Processing Time: Within 7–10 business days after the returned item is received and approved

 


 

How to Initiate a Return or Exchange

To request a return or exchange, please email us at thebagshub8@gmail.com with the following details:

  • Order number

  • Reason for return or exchange

  • A clear photo of the item (if applicable)

Our support team will guide you through the next steps and coordinate a reverse pickup if applicable.

 


 

Items Not Eligible

  • Products purchased during clearance or final sales

  • Items damaged due to misuse or negligence

  • Returns requested after the 30-day window

  • Custom or personalized items

 


 

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We’ll prioritize your case and arrange for a prompt replacement or refund.

 


 

Important Notes

  • We reserve the right to deny returns if the item does not meet the conditions mentioned above

  • Original shipping charges (if any) are non-refundable

  • Refunds will only be issued after our team inspects and approves the returned product

 


 

Questions?

If you have any questions about our Return & Exchange Policy, feel free to contact our team at:

Email: thebagshub8@gmail.com
Website: www.thebagshub.store

We’re here to make your experience seamless and satisfying.