Return & Exchange Policy
Overview
At The Bags Hub, we want you to love what you purchase. If something isn’t quite right, we offer a 30-day free return and exchange policy from the date of delivery.
Eligibility Criteria
You are eligible for a return or exchange if:
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The request is made within 30 days of receiving the order
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The item is unused, unworn, unwashed, and in its original packaging
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All tags, labels, and dust bags (if any) are intact
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The item is not listed as Final Sale or Non-returnable
What You Can Expect
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Free Exchanges: We’ll cover the cost of shipping the replacement item
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Free Returns: You’ll receive a full refund to your original payment method after inspection
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Refund Processing Time: Within 7–10 business days after the returned item is received and approved
How to Initiate a Return or Exchange
To request a return or exchange, please email us at thebagshub8@gmail.com with the following details:
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Order number
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Reason for return or exchange
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A clear photo of the item (if applicable)
Our support team will guide you through the next steps and coordinate a reverse pickup if applicable.
Items Not Eligible
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Products purchased during clearance or final sales
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Items damaged due to misuse or negligence
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Returns requested after the 30-day window
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Custom or personalized items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We’ll prioritize your case and arrange for a prompt replacement or refund.
Important Notes
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We reserve the right to deny returns if the item does not meet the conditions mentioned above
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Original shipping charges (if any) are non-refundable
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Refunds will only be issued after our team inspects and approves the returned product
Questions?
If you have any questions about our Return & Exchange Policy, feel free to contact our team at:
Email: thebagshub8@gmail.com
Website: www.thebagshub.store
We’re here to make your experience seamless and satisfying.